Standard delivery within Switzerland usually takes 3-5 working days. If you require express delivery, details and costs will be displayed once the payment process has been initiated.
Yes, we offer the possibility of hand delivery, but this is limited to the cities of Bienne and Moutier only. If you have special circumstances, do not hesitate to contact us to see if we can make arrangements.
Yes for detailed information on returns and refunds, please see our policy at the bottom of the page on the site
To do this the person must contact us by email, We will provide instructions to share the necessary details such as the person's name, first name, address and we will ship the package anonymously
First of all, check that you haven't received this email in your spam folder. If you still can't find it, don't panic, contact our customer service and we will help you!
(In the majority of cases this is due to an error in your email address when placing the order)
Our site is hosted by Shopify Inc and we have a 256-bit SSL security certificate. All information relating to pages, content, credit cards and transactions is thus protected by the same level of security used by banks.For more For more information on this subject, consult our legal notices.
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